Last updated: 12 September 2025
Thank you for choosing Fire Spin Hobby. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose and protect your Personal Information. By using our website or purchasing from us, you consent to the practices described in this policy.
1. Definitions
“we”, “us”, “our” refers to Fire Spin Hobby.
“you”, “your” refers to a user or customer of our website or services.
“Personal Information” means any information about you from which you can be identified or which is personally relevant, whether alone or in combination with other information.
2. What Information We Collect
We may collect the following types of Personal Information:
Account / Contact Information: name, email address, postal address, phone number.
Payment Information: credit/debit card details or other payment method details (via secure third-party payment processors).
Order Information: products purchased, order history, shipping address, billing address.
Device & Usage Information: IP address, browser type, operating system, how you use our site, pages viewed, search terms, cookies, etc.
Marketing & Communication Preferences: whether you want to receive newsletters, promotional emails, etc.
3. How We Use Your Information
We use your Personal Information for the following purposes:
To process and fulfil your orders, including shipping and delivery.
To manage your account, verify identity, provide customer support.
To communicate with you (order confirmations, updates, questions, feedback).
To send marketing materials (if you have opted in).
To improve our website, products, user experience, and services.
To comply with legal obligations.
4. Legal Basis for Processing (if applicable)
Where applicable under New Zealand law or other privacy regimes:
We process your information when necessary to perform our contract with you (e.g. to fulfil orders).
When you consent (e.g. marketing emails).
To comply with legal obligations.
Our legitimate interests (e.g. improving services, fraud prevention), provided those interests do not override your rights.
5. Disclosure of Your Information
We may disclose your Personal Information:
To third-party service providers who help us operate the business (e.g. payment processors, shipping companies, email service providers).
To compliance with legal obligations (e.g. if required by law or to protect rights).
In connection with a sale, merger, reorganisation, acquisition or other transfer of part or all of our business.
To our affiliates, agents or contractors as needed.
We require such third parties to protect your information in accordance with this policy and applicable laws.
6. Data Storage & Security
We store your information in secure systems, and take reasonable technical and organisational measures to protect it from unauthorised access, loss, alteration or disclosure.
Payment data is handled by trusted third-party payment processors; we do not store full credit card numbers on our servers.
Retention: we keep your Personal Information for as long as necessary to fulfil the purposes outlined (orders, customer service, legal compliance) or as required by law.
7. Cookies & Tracking
We use cookies and similar technologies (e.g. web beacons, tracking pixels) to improve your experience, understand how you use our site, for analytics, and for marketing.
Some cookies are essential for the site to function; others are optional.
You can manage or disable non-essential cookies via your browser settings, though disabling may limit some functionality.
8. Your Rights
Depending on applicable laws (especially under the New Zealand Privacy Act and other relevant privacy regimes), you may have rights such as:
Access: request access to the Personal Information we hold about you.
Correction: request correction of inaccurate or incomplete information.
Deletion: request deletion of information (subject to legal and contractual obligations).
Objection or restriction: in certain circumstances, you may object to or request restriction of processing.
Withdrawal of consent: where processing is based on your consent, you may withdraw that consent.
To exercise any of these rights, contact us (see section below).
9. Marketing & Unsubscribe
If you opt in, we may send you promotional emails, newsletters, updates about products/promotions.
Each marketing email will include instructions for unsubscribing or managing preferences.
Even if you opt out from marketing, we will still send you transactional or service-related emails (order confirmations, shipping notices, etc.).
10. International Transfers
If we transfer your Personal Information outside of New Zealand (e.g. to servers, service providers in other countries), we will ensure it’s adequately protected, either via contractual protections, security measures, or compliance with relevant data protection laws.
11. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.
Your continued use of our site or services after such changes signifies that you accept the updated policy.
12. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, or about how your Personal Information is handled, please contact us:
Fire Spin Hobby
Email: nzfirespin@gmail.com
Address: West Auckland, New Zealand
Phone: +64 021 157 2214