Terms & Conditions
Last updated: 12 September 2025
Welcome to Fire Spin Hobby! By accessing or using our website and services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully. If you do not agree with any part of these Terms, you must not use our site or purchase from us.
1. Definitions & Interpretation
“we”, “us”, “our” means Fire Spin Hobby (its owners/operators).
“you”, “your” means the customer or user of the website.
“Product(s)” means items offered for sale on our site (cards, accessories, hobby supplies, etc.).
“Services” means site services, ordering, customer support, etc.
2. Eligibility
You must be at least [18] years old (or age of majority in your jurisdiction) to place orders.
If under the age of majority, you may use the site only under supervision of a legal guardian who agrees to these Terms.
3. Orders, Payment & Pricing
All prices are in New Zealand Dollars (NZD), unless otherwise stated.
Prices & availability of Products may change without notice.
Payment is required in full at checkout. We accept payment via approved payment methods (credit/debit card, online payment gateways, etc.).
We reserve the right to cancel or refuse any order for any reason, including suspected fraud or misuse.
4. Product Information
We strive for accuracy in Product descriptions, images and details. However slight variations may occur (colour, packaging, design).
Sealed promotional cards / booster boxes / other hobby items may have differences or manufacturing variances.
Where Products are used or vintage (if applicable), condition will be disclosed; otherwise, assume Products are new unless stated.
5. Shipping & Delivery
We ship within New Zealand (and/or internationally if applicable) using trusted shipping providers.
Shipping costs are calculated at checkout and are non-refundable, except in special cases (damage, loss, etc.).
You are responsible for supplying accurate delivery addresses. If an item is returned due to wrong address or insufficient address, you may be charged reshipping costs.
Delivery times are estimates. We are not responsible for delays caused by carriers, customs, or other external factors.
6. Returns, Refunds & Change of Mind
We accept returns / issue refunds or replacements only if the Product is faulty, damaged during shipping, or lost.
Change of mind returns (i.e. you simply decide you don’t want the Product) may not be accepted unless we expressly allow them.
To request a return/refund, you must contact us within a specified period (e.g. 7 days of delivery) and provide proof (photos, batch information etc.).
Refunds will be processed via the original payment method. Shipping costs are only refunded if the fault is ours.
7. Promotions, Discounts & Freebies
Promotions/freebies are at our discretion. We may modify, suspend or terminate promotions at any time without notice.
Free items included in orders are subject to availability.
Discounts applied in error may not be honoured; if an order is charged incorrectly, we reserve the right to correct the error.
8. User Accounts & Accuracy of Information
If you create an account, you agree to provide current, complete and accurate information.
You are responsible for maintaining the confidentiality of your account credentials and any activity under your account.
You agree to update your information (e.g. email, address) if it changes.
9. Prohibited Uses
You agree not to use our site or Services to:
Violate any laws, regulations, or third-party rights.
Upload or transmit any malicious code (viruses, malware).
Attempt to gain unauthorised access to our systems.
Spam, harass or otherwise misuse the site or other users.
Use the site for any fraudulent or unethical purpose.
10. Third-Party Links & Content
Our site may contain links to third-party websites. These are for your convenience. We do not control or endorse them and are not responsible for their content, practices or policies.
We may provide content (images, descriptions) that comes from manufacturers or suppliers; to the extent possible we try to ensure accuracy, but we are not liable for errors from third parties.
11. Warranty, Liability & Disclaimers
Products are sold “as is” to the extent permitted by law. We do not provide warranties beyond what is legally required (e.g. under the Consumer Guarantees Act 1993).
To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential losses (e.g. loss of profit, loss of data) resulting from your purchase or use of Products.
Our liability is limited to the amount you paid for the Product.
12. Changes to Terms
We may update or modify these Terms at any time. The updated Terms will be posted on our website with a revised “Last updated” date.
Your continued use of our website or Services after those changes constitutes acceptance of the new Terms.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of New Zealand.
Any disputes arising from or relating to these Terms or your use of the site shall be resolved under New Zealand jurisdiction.
14. Intellectual Property
All content on the website (text, graphics, logos, images) is owned by or licensed to us, unless otherwise stated.
You may not reproduce, modify, distribute, or otherwise use the content except as expressly permitted under these Terms.
15. Severability, Waiver & Entire Agreement
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be severed to the extent required; the rest of the Terms remain in effect.
Our failure to enforce any right or provision under these Terms does not constitute a waiver of that right or provision.
These Terms, together with any policies we link to (Refund, Shipping, Privacy, etc.), constitute the entire agreement between you and us regarding your use of our site and purchases.
16. Contact Information
If you have any questions about these Terms, please contact us:
Fire Spin Hobby
West Auckland, New Zealand
Email: nzfirespin@gmail.com
Phone: +64 021 157 2214